AUTOMOTIVE HEATING REPAIRS & DIAGNOSTICS DONE PROPERLY
MTA Approved || 30+ Years Experience || Same-Day Bookings || Courtesy Cars Available || Expert Technicians
Think your vehicle heater could be working better? From poor heat and weak airflow to demister problems, coolant leaks, blocked heater cores, blower fan faults, heater hoses, cabin filters and heater control issues; we’ll find the cause, explain the options, and repair the system properly.
HAVING TROUBLE WITH YOUR CAR'S HEATING?
If you're experiencing any of the following:
No heat coming through the vents
Air only gets slightly warm
Heater takes a long time to warm up
Weak airflow from the vents
Demister not clearing the windscreen properly
Windows fogging up inside the vehicle
Heater only works on some fan speeds
Fan not blowing at all
Hot air on one side, cold air on the other
Temperature changes unexpectedly
Clicking or knocking noises behind the dash
Sweet or coolant-like smell inside the vehicle
Damp carpet or wet footwell
Coolant level dropping
Engine temperature running hotter than normal
Bad or musty smell when the heater is on
Controls not changing from hot to cold properly
Air not switching between face, feet, and windscreen vents
If you're experiencing any of these issues, or something similar, kick start the process by booking a heating evaluation on your car. Once we've diagnosed and discussed the cause with you, we provide a quote at the time of the evaluation, and upon gaining your approval proceed with completing repairs quick as a flash.
QUICK & EXPERT CAR HEATING & DEMISITING REPAIRS
When your vehicle’s heater stops working, it’s more than an inconvenience—it can affect your comfort, visibility, and safety on the road. At CoolCar Air-Conditioning & Heating, we specialise in diagnosing and repairing heating and demisting systems for all makes and models.
We repair heaters, radiators, heater cores or coils, heater blower motors, heater hoses, all electronic controls, thermostats, and temperature sensors.
Heater cores and coils
Radiators and heater hoses
Heater blower motors
Thermostats and temperature sensors
Electronic heating controls and blend doors
Faulty demisters and fogging issues
Let us restore warmth, visibility and safety to your car.
WHAT TROUBLE ARE YOU EXPERIENCING WITH YOUR CAR'S HEATER? GET IN TOUCH
CAR HEATER EVALUATION
Our vehicle heating evaluations are the best way to get to the bottom of any heater problem you may be experiencing. We check the whole vehicle heating and demisting system, including heater performance, airflow, heater core operation, coolant flow, blend door and blower motor function, and electrical faults. Once we've seen and diagnosed the vehicle's fault we can prepare a quote according to our findings. Advising you on what exactly is needed to get your heater, demister and comfort in your car back up to scratch, as well as a time-frame to go with it - without any guesswork.
VEHICLE HEATING & DEMISTER REPAIRS
Having identified the fault, CoolCar can carry out the heating system repairs needed to restore warmth, airflow, and effective demisting to your vehicle. Our repairs are backed by a 12-month warranty on the parts, labour, and resources used in the repair, giving you confidence and peace of mind that the job has been done properly.
EVALUATE
We assess the full heating and demisting system, checking airflow, temperature output, coolant circulation, controls, actuators, hoses, cabin filters and possible blockages or leaks. Using experience, touch, temperature checks and specialist diagnostic methods, we work out what your vehicle actually needs before recommending repairs.
ADVISE & QUOTE
Having diagnosed the issue, our CoolCar North Shore will prepare a price for repairs and explain what we've found in plain English for your understanding, with an explanation of the likely cause. No work is carried out on your vehicle without your approval and confirmation.
Clear comprehensive quotes: Relayed in plain English
Demonstration of issue's found
Reliable quotation: We know our way around cars, and stick by our quotes. No unexpected costs
REPAIR
Once we have your go-ahead, we’ll order the required parts, complete the heating repair, refill or bleed the cooling system where needed, and test the heater and demister performance to make sure the repair is complete.
12-Month repair warranty: Covers labour, parts, & refrigerant
Full repairs, no half jobs: We'll replace all necessary components & serviceable parts to get your A/C back to full scratch
Courtesy car's available
CONSEQUENCES OF USING STOP-LEAK
Stop-Leak products are designed to block leaks from the inside, however they can also block places that need to stay clear. Including
Heater Cores - Causing a lack of hot air at the vents, or uneven cabin heating
Radiators - Reducing cooling efficiency and increasing the risk of your vehicle engine overheating
Coolant Passages - Especially small galleries in engines and modern cooling systems
Thermostats and heater taps - Causing poor coolant flow
Water Pumps - Abrasive or gummy deposits due to stop-leak can shorten pump's lifespan.
Temperature Sensors - Stop-Leak deposits can affect readings or system operations.
CONSEQUENCES OF MIXING ANTI-FREEZE/COOLANT
Mixing the wrong coolants can cause chemical reactions and incompatibility that often inhibit the efficiency of your vehicle's heating system. Additionally, differing corrosion inhibitors found in anti-freeze is designed for specific engine and cooling system materials. If used incorrectly or mixing different types can cascel out those protections or create deposits. Including:
Sludge , gel or abrasive filament forming in the cooling system
Blocked heater core or radiator
Reduced corrosion protection
Damage to aluminium components
Seal and gasket deterioration
Exacerbated water pump wear
Overheating and/or poor performance
COOLCAR FAQ'S || GENERAL QUESTIONS
Can you fit customer supplied parts?
Yes, CoolCar are happy for customers to source their own parts if that is your preference, however having not purchased parts ourselves, and without knowing where they came from, we cannot offer any kind of warranty on a part we did not supply. Parts we supply however have a 12-month warranty.
What happens if parts are hard to find?
CoolCar has its very own parts-finding-specialists. We've been in the industry for a very long time, and had the chance to build a lot of connections. It is very rare for CoolCar to be unable to find parts suitable for your vehicle.
Our general procedure is to find parts and quote the repair accordingly during the initial 20-45min inspection that we perform on your car. However, on the off-chance that we do need to spend more time searching for the right bits, or speak to our suppliers, we'll will provide a written explination as to what we have found and the parts required, and get back to you with pricing once we have had more time to investigate.
if customer would prefer a second hand component the warranty is either limited to 3 months, or the suppliers guarantee.
Should I book in advance before coming in?
During the Summer it is imperative that you book in prior to coming in to see us, However, we often still have same-day slots available to be booked, and will go above and beyond to fit you in when it suits you best. We are a Summer seasonal business and are often booked solid during this period, regarding all things, motorhomes, auto electrical and air-conditioning.
In our off season, the Winter period is much slower, you have a much better chance of being seen to as soon as you walk in the door.
Do you use aftermarket or genuine parts for repairs?
CoolCar primarily use aftermarket parts for repairs, as they are generally cheaper, more accessible and better reinforced than OEM parts. However, depending on availability OEM parts may be necessary. CoolCar can also fit second-hand parts either according to necessity or customer preference. However, second-hand part usage has a bearing on the provided warranty.
Can you supply A/C parts to me so that I can do the work?
Yes, CoolCar are happy for customers to source their own parts if that is your preference, however having not purchased parts ourselves, and without knowing where they came from, we cannot offer any kind of warranty on a part we did not supply. Parts we supply however have a 12-month warranty.
Can you inspect multiple issues in one visit?
This depends on the scale of the two issues. Extra time may be required to examine the extent of your troubles, as well as additional charges, that would be discussed prior. takled on a case by case basis.
What model's of car's do you work on?
Enter youCoolCar are air-conditioning & heating specialists we can fit or repair air-conditioning systems to all vehicles; cars, trucks, tractors, boats, trains and planes, etc. We've been in business for a long time, and have a raft of experience. No model of car is out of our expertise:
Abarth
Acura
Alfa Romeo
Alpine
Aston Martin
Audi
BAIC
Bentley
BMW
Borgward
Bugatti
Buick
BYD
Cadillac
Changan
Chery
Chevrolet
Chrysler
Citroën
Cupra
Dacia
Daewoo
Daihatsu
Dodge
Dongfeng
DS Automobiles
Ferrari
Fiat
Fisker
Ford
Foton
GAC
Genesis
Geely
GMC
Great Wall
Haval
Holden
Honda
Hongqi
Hyundai
Infiniti
Isuzu
Iveco
JAC
Jaguar
Jeep
Kia
Koenigsegg
Lamborghini
Lancia
Land Rover
LDV
Leapmotor
Lexus
Lincoln
Lotus
Lucid
Mahindra
Maserati
Mazda
McLaren
Mercedes-Benz
MG
Mini
Mitsubishi
Nissan
Opel
Pagani
Peugeot
Polestar
Pontiac
Porsche
Proton
Ram
Renault
Rivian
Rolls-Royce
Saab
SEAT
Škoda
Smart
SsangYong / KGM
Subaru
Suzuki
Tata
Tesla
Toyota
Vauxhall
Volkswagen
Volvo
Wuling
XPeng
Zeekrr content...
Why do some of your branches have an initial inspection fee?
All of our branches at CoolCar have an initial inspection unless there is a promotion going on to discount or make inspection's free of charge.
Do you supply courtesy or loan cars whilst my car is with you?
Yes! CoolCar has a fleet of courtesy available to be provided to you. These cars are regularly maintained and are free of charge for your conveince. However, CoolCar is not responsible for filling these vehicle with petrol, nor do we expect you to bring the cars back with a full tank. Fuel is your responsibility,. If the car's are in high demand we prefer to have them reserved for customers going ahead with repairs, instead of for those who just have evaluation bookings.
What payment methods do you accept?
CoolCar accepts Visa, Master Card, Eftpos, Cash, contactles and afterpay payments methods. Additionally, all online transactions made when booking your vehicle in are secured with Stripe.
Can I drop my vehicle off before or after your working hours?
CoolCar are happy for you to drop your vehicle off outside of our business hours, and have secure locations for you to leave your keys. However, CoolCar cannot take responsibility for your leaving your vehicle parked outside. Please phone to arrange this.
Do I need to pay a deposit?
Deposits are generally not necessary, however, if we need to order parts internationally, generally not returnable, and with a transit time 7-10days, we may request a deposit to cover the cost of the part and the associated freight.
What should I bring with me to my appointment?
Yourself, your vehicle and any associated paperwork you may have if you've attempted to have the issue repaired or diagnosed elsewhere.
Can I have my car repaired under my Mechanical Breakdown Policy?
Absolutely. If you've purchased your vehicle from a second-hand car dealership within the last three years, you may have also purchased a Mechanical Breakdown Policy. If so, you can claim air-conditioning and heating repairs on your policy.
CoolCar will handle opening the claim and liaising with your Insurance company to provide the necessary information and receive confirmation on repairs. Depending on the policy you purchased and the Insurer, has a bearing on any exclusions from the policy, which are then owed by the customer. We may also ask to have previous service documents provided, as required by your insurance company.
Upon having the quote approved by your insurance company, we will then get in touch to discuss your share with you. Upon your acceptance, we will proceed with the necessary repairs.
What warranty do you offer on your repairs?
All our repairs come with a 12-month warranty on the repairs performed. This includes warranty on labour, parts and refrigerant used in the repair. Unless stated otherwise due to the condition of parts. (Any exceptions will firmly be discussed with you when you receive the quote to ensure your understanding and permission).
If your vehicle happens to return with an air-conditioning fault, or part leaking unrelated to the repairs we've performed within the last 12-months. Refrigerant and some sundries will be covered under warranty, however, any parts and labour unrelated to the original repair will not be covered.
Do you offer any discounts for SuperGold Card Members?
Yes! CoolCar offers SuperGold Card members 20% off labour on the whole repair.
Please mention your SuperGold Card when booking or when you bring your vehicle in so we can apply the discount correctly!
COOLCAR FAQ'S || CAR HEATING QUESTIONS
Why is my car heater blowing cold air?
Unfortunately, there are numerous reasons as to why your car's heater could stop working. Symptoms often relate to:
Heater cores and coils
Radiators and heater hoses
Heater blower motors
Thermostats and temperature sensors
Electronic heating controls and blend doors
Faulty demisters and fogging issues
Etc... It can be hard to diagnosed what has caused your issue over the phone, so it's best if you bring the vehicle in to see us so that we can get a much better understanding as to the issue you're experiencing and what is causing it. Once we've concluded the fault, we can run you through a quote for repairs and come up with a plan with you, to get your car back to being warm, safe and dry.
Why is there no airflow from my car heater vents?
If you're finding that your car is not producing adequate airflow at the vents when on the heater function, your issues could be caused by a blocked cabin air filter, a faulty blower motor, and rarely, an externally blocked heater core.
If you're experiencing low poor airflow from the vents of your car, we recommend that you bring your vehicle in to see us so that we can take a look at it and pinpoint exactly what has caused this issue. Once we've come to a conclusion we can take you through a quote and advise you on the appropriate repairs for your vehicle to ensure airflow is restored.
Why are my window's not demisting?
If your windows are not demisting properly, it is likely because your vehicle's heating, air-conditioning or ventilation system is not working as it should. Some don't realise that the A/C system helps to demist your windows, even during the winter time. The A/C removers moisture from the air before it is blown onto the glass, which aids in clearing condensation much faster.
If your demister is blowing air but the windows stay foggy, the system may not be drying or directing the air properly. If the airflow is weak, there may be a blockage, filter issue or fan fault.
We'll check your A/C, heating, cabin filter and airflow to find out why your windows are not clearing as they should. Having established the cause, we can recommend the best repair or treatment to get your demister working as it should.
Some common issues of poor demisting include:
Low refrigerant or an A/C system fault
A blocked or dirty cabin filter
Weak airflow from the vents
A faulty blower fan
Heater or temperature control issues
Recirculation mode staying on
Blocked vents or air intake areas
Excess moisture inside the vehicle
Water leaks into the cabin
Faulty heater controls, blend doors, or actuators
Can a leaking heater core cause wet carpet?
Yes, a leaking heater core can cause wet carpet inside the vehicle, usually in the front footwell area. The heater core sits inside the vehicle's heater box, so if it, or the heater core inlet/outlet pipes, seals or hose connections are leaking, then coolant can escape into the cabin.
However, wet carpets aren't always caused by the heating system. Air-conditioning faults can also cause moisture to accumulate inside the vehicle. Common A/C related issues include a blocked evaporator drains which prevents condensation from draining outside the vehicle, or excess condensation caused by low refrigerant or poor evaporator performance.
It's best to bring the vehicle in to see us at one of our workshops so that we can get a better understanding as to what exactly has caused the wet carpets, as it is difficult to diagnose this issue over the phone or without having seen the vehicle. Once we've determined the source of the moisture we can quote you for the necessary repairs accordingly.
Can low coolant affect my vehicle's heater?
Yes. Low coolant can stop your vehicle's heater from working properly, as the heater replies on hot coolant flowing through the heater core to warm the air entering the cabin.
If the coolant level is low, there may not be enough coolant reaching the heater core, which can cause poor or intermittent, heat at the vents. Low coolant can also allow air into the cooling system, creating air locks that restrict flow though the heater core.
Low coolant issues should be checked thoroughly, as it may indicate a leak from the radiator, hoses, water pump, heater pipes, etc. Additionally, this can lead to the engine overheating if left unresolved.
To confirm any coolant issues, bring your vehicle in to see us so that the leak can properly be diagnosed, and quoted for your approval.
Can a faulty thermostat cause poor cabin heating?
Yes, if the thermostat is faulty, this can cause poor cabin heating because it controls how the anti-freeze through the engine and the cooling system.
Functioning like a temperature dependant valve - If the thermostat is stuck open, the engine may take too long to reach its normal operating temperature. This is because the heater relies on the hot coolant flowing through the heater core. This can mean the heater only blows lukewarm air, especially when driving on the open road.
To confirm whether the thermostat in your car is not working as intended, come in to one of our workshops so that we can properly diagnose and confirm this fault before quoting you for the necessary repairs.
Can mixing different coolants affect the heating system?
Yes, mixing different coolants/anti-freeze can affect the heating system. Mixing the wrong coolants can cause chemical reactions and incompatibility that often inhibit the efficiency of your vehicle's heating system. Additionally, differing corrosion inhibitors found in anti-freeze is designed for specific engine and cooling system materials. If used incorrectly or mixing different types can cancel out those protections or create deposits. Including:
Sludge , gel or abrasive filament forming in the cooling system
Blocked heater core or radiator
Reduced corrosion protection
Damage to aluminium components
Seal and gasket deterioration
Exacerbated water pump wear
Overheating and/or poor performance
Hence it is important that anyone going near your vehicle's heating system has a good understanding of what antifreeze can already be found in your vehicle, and that which is recommended to ensure no mishaps are caused.
Is poor car heating a sign of a cooling system problem?
Yes. Poor cabin heating can be a sign of a cooling system problem, as your vehicle's heater relies on hot coolant flowing through the heatercore to warm the air entering the cabin.
If there is low coolant, an air lock, a blocked heater core, faulty thermostat, leaking heater pipe or poor coolant circulation, the heater may blow cool or lukewarm air, work only sometimes, or struggle to demist the windscreen, among other things.
Poor heating should not be ignored, especially if it is accompanied by low coolant levels, engine overheating, a sweet smell inside the vehicle, wet carpets, or warning lights. These symptoms indicate a leak or cooling system fault that should be checked out as soon as possible to ensure the well being of yourself and your vehicle.
Can heater issues cause my car to be smelly?
Yes! Heater and ventilation problems can cause your car to have an unpleasant smell.
If you're experiencing a sweet, syrupy smell - this could indicate leaking anti-freeze, potentially onto the carpets in your front footwells.
A damp musty smell could be caused by moisture trapped in the heater or air-conditioning system, a blocked evaporator drain, mould or baceria growing in the system or a dirty and blocked cabin air filter.
Burning smells can point to electrical faults such as a failing blower motor, dodgy wiring, or debris in the vents.
As different smells point to different faults, we recommend that you bring the vehicle in to see us so that a qualified technician can examine the system, to diagnose the issue. Once the fault has been concluded, we'll quote the necessary repairs and come up with a plan to get your vehicle's heating system back to top quality.
Are there any car's that are renowned for car heater issues?
Yes! There are some makes and models of vehicles that are more prone to having heating issues. However, less so than vehicles that have air-conditioning issues. One common vehicle that often faces heating issues is a Ford Focus.
Should I keep driving my car if my vehicle's heating stops working?
This depends on what has caused your vehicle's heating system to stop working.
If you're finding that in conjunction with your heater issues, the temperature gauge is rising, your engine is overheating, you can smell a sweet smell, or that your front footwell carpets are moist - It's likely that your heating issue is caused by a coolant leak. It is not advisable to drive the vehicle whilst the engine is compromised.
If the heater is not producing warm air, yet the engine temperature appears normal, you're likely okay to drive the vehicle in to see us so that we can examine the system, and accurately determine what has caused your vehicle's heating to stop working. We can prepare a plan and quote for repairs from there to address the issue.
Why does my heater fan only work on highspeed?
If you're finding that your heater is only working on a high fan speed, it is likely caused by a faulty blower motor, or fan speed resistor. These parts control the lower fan speeds, so often times when they fail, the fan may only operate on full speed.
This could also potentially be caused by damaged wiring, a faulty fan switch, poor connections, or issues with the heater/ac control panel.
If you're having trouble with your fan not blowing, or your heater only functioning on high fan speeds, bring your vehicle in to see us so that we can pinpoint what exactly has caused your car's fan to stop working as intended. Once diagnosed, we can prepare a quote and walk you through the repairs necessary to get it back to working order.
Can you repair heating systems in classic cars?
Yes. CoolCar can repair, restore, and adapt heating systems in classic cars, custom vehicles, hot rods, and older vehicles where original parts may be difficult to source.
We can assess heater cores, heater boxes, blower motors, heater taps, hoses, controls, vents, demisters, airflow problems, coolant leaks, and electrical faults. Where replacement parts are no longer available, we can often repair existing components, make or adapt heater hoses, or recommend a practical solution to get the heating and demisting system working properly again.
Whether you want to keep the vehicle as original as possible or improve comfort and usability, we can help find the right repair approach for your classic vehicle.
Can using Stop-Leak damage my heater core?
Yes! Stop leak products can potentially damage or block a heater core. A heater core has very small holes, and stop leak is designed to seal holes similar to this. Whilst it may temporarily slow down a coolant leak. It can also collect inside the radiator, thermostat, heater tap, and hoses.
This can restrict coolant flow and cause poor cabin heating, intermittent heat, or more extensive cooling system problems.
Stop-leak may have a place as a short-term emergency measure. But it should certainly not be treated as a proper repair. The best approach would be to identify the source of the leak and have it repaired correctly, then re-fill the system with the correct coolant for the vehicle and bleed off the air remaining in the cooling system.
Why is one side of my car cold and the other side warm?
If one side of the vehicle is warm and the other side is cold, this is often caused by a faulty in the air distribution system or temperature control system.
Many modern vehicle's have dual-zone climate control. if the system is not working correctly, one side may receive heated air whilst the other side stays cool.
Common causes include a faulty blend door actuator, stuck or broken temperature flap, electrical faults, blocked heater core, or restricted coolant flow.
In some vehicles, a partially blocked heater core can also cause the uneven eating across the cabin. The correct repair depends on whether the issue is with coolant flow, airflow direction, electronic controls or the heater box itself.
We reccomend that you bring the vehicle in to see us so that we can determine what exactly has caused the vehicle's heating system to stop working as intended. This way we can quote the necessary repairs accordingly to get your car back to being dry, safe and cosy.






